WANDERING WARDS · READY FOR THE CALL
Terms and Conditions
Effective November 7, 2026
These terms cover the Wandering Wards RV service-intake text program and use of Ready for the Call at readyforthecallapp.com, operated by Mark Ward, operating as Wandering Wards (“we,” “us”). The current SMS pilot is limited to the owner’s business and approved test recipient. It is not a shared messaging program for unrelated repair businesses.
Program description
The Wandering Wards Service Intake program uses Ready for the Call to send an RV service intake link to a customer who requests service and expressly agrees to receive the text. The form collects contact information, RV and appliance details, symptoms, location, and optional photos or videos so the technician can prepare. This program does not send marketing messages or enroll you in recurring promotional texts.
Consent and message frequency
The technician requests verbal consent by phone or in person before sending and records the customer’s affirmative agreement in the app. Providing a phone number alone is not consent to receive texts. Consent is optional and is not a condition of purchasing RV service. If you decline, ask the technician for another way to receive the link or provide your details.
Message frequency: one intake text per service request for which you provide consent. A long text may be divided into multiple SMS segments by your carrier. You may also receive carrier or messaging-provider responses to STOP or HELP commands. Consent to this program does not authorize unrelated texts or messages from another business.
Message charges
Message and data rates may apply. Wandering Wards does not charge the customer a separate fee for receiving the intake text or submitting the form. Your mobile provider’s charges may apply to texts, replies, and mobile data used to open the form or upload attachments. Contact your carrier for information about your plan.
Opting out and getting help
Reply STOP to the sending number to opt out of this text program. You may receive a confirmation of your opt-out. No further intake texts will be sent while your number is opted out. To request service without texts, call the technician directly.
Reply HELP for messaging help, or call 406-438-1232 for assistance.
The current app does not provide a monitored two-way customer chat inbox. Replies containing repair questions, changes to a request, or appointment instructions may not reach the technician. Call 406-438-1232 for those matters. Do not use this program for emergencies.
Delivery and availability
Delivery depends on mobile carriers, device settings, coverage, and service availability. Messages may be delayed, filtered, or fail to arrive. Carriers are not liable for delayed or undelivered messages. If the link does not arrive or will not open, contact the technician. An attempted or delivered text is not an appointment confirmation.
Intake links and service requests
Each customer link expires after seven days and accepts one submission. Keep your link private. After submitting, contact the technician directly for corrections. Submitting a form does not confirm an appointment, guarantee service availability, provide a diagnosis, or authorize repair charges. Any repair scope, timing, price, or payment arrangement must be agreed separately with the technician.
Provide accurate information and only upload material you have permission to share. Uploads should relate to the RV service request. Do not upload sensitive identity documents, payment-card details, passwords, unlawful material, or other people’s private information. Do not bypass access controls or use the app to send unsolicited texts.
Safety
Only take photos when safe. Do not climb on an RV, remove electrical or gas components, or place yourself in danger to complete the form. If you smell gas, see smoke, or face an immediate hazard, move to safety and contact emergency services. The form and texting program are not monitored for emergencies.
Privacy
Read our Privacy Policy for details about collection, use, storage, service providers, and privacy requests. We do not sell personal information or share mobile information, SMS opt-in data, or consent with third parties, affiliates, or lead generators for marketing or promotional purposes. SMS consent is not transferred to unrelated businesses.
Changes and contact
Updates to these terms will be posted here with a revised effective date. A change in message purpose or a new program will require appropriate consent; these terms do not expand an existing customer’s permission. For questions about this program, these terms, or an alternative to texting, contact Wandering Wards at 406-438-1232.